Just wanted to rant.
As much as i want to be nice to people, especially a new staff because i know how i felt being treated as a newbie...i knew nothing when i first started, just like this new staff, so i told myself that no matter what when the new person comes in to replace me, i will tutor him/her the best i can so that he/she won't mess up the already messed up system...
...I simply cannot tolerate people who are not even putting in some effort to help themselves learn.
I believe that
IFyou know that you have to buck up with your English...
you know you can't possibly remember all the steps to do this or that that I'll be teaching you....
you know you are not that tech savvy...
you know that you take some time to adjust new environments...
You would naturally want to help yourself to perform better, RIGHT? what's worse are those who own the above
"qualities" but don't give a damn about striving to be better.
Or is it because of the "mentality" issue? Maybe it's because of environmental differences and upbringing...whatever it is,
I-really-cannot-stand dot com dot my slash cannot-like-that-wan-lor.this is
KL we're talking about...not some
small town...where the lifestyle consist of
60% chilling time 30% gambling time and 10% working time.
i sound so evil right? i know.....=(
but
but....
buttttt(the below conversation was held in mandarin)
scene 1
me: first u do this...then this....then that....then click this....and type this
xx: *looks away from screen*errr...you want to watch closely? why don't you take some notes? in case you forget..ehehe no need ler...but i think this can get quite confusing...i was quite confused when i first started also thats why i took my own notes...*in a joking manner* ohh...like that u give me your notes la! *giggles* i'll photocopy it!*experienced wtf ?moment no.1* er...but i think you would be able to understand better if you wrote your own notes, because i wrote mine for my own understanding...
scene 2hmm the system is experiencing some problems, never mind..I'll show u what we do when we receive these (some docs) first...then you finish up the rest ok? okay.okay...first you do this and this...then this and that...then that and that...understand? want to jot that down? Let me know if u get lost okay? and REMEMBER *points to a part of the doc* to change that part okay?Okay...no need to write la.(after demonstrating how to handle those docs....for at least 3 times)
alright now, you finish up with the rest of the 5 docs okay? I have to get back to the other stuff..okay okay...
*leaves for my own seat to work on my own stuff*
few minutes later
scene 3
michelle...er...how do i start again ar?*experienced wtf moment no.2* huhh? but...i just showed you for quite a number of times? *laughs abit to calm self down* ahaha it's okay...I was very confused when i first started also...here why don't i just jot down everything for u.
*grabs a bigass sheet of A4 and starts writing out DETAILED steps*(ie: which button to click on, where would that click lead you to, how many times should you hit the "enter" button)Is this alright? Okay i explain one more time...first this...see i wrote that down...then this and that...look it's on the paper...laa dee daaokay thanks.few minutes later
scene 4*hands a document over to new staff* okay, this is a special case...for this item *points specifically to a word printed on the doc and reads it out loudly* REMEMBER to key it in as XXX, okay? because you can't find this word in the system...the system only reads XXXokayfew SECONDS later
michelle michelle! this item is not available in the system.*stares at that word i just pointed to a few seconds ago and experienced wtf moment no.3* haha didn't i tell u to change it to XXX? so fast forgotten already ar? haha it's alright...why don't you make small notes on the A4 i wrote for you?ohh...few MORE SECONDS later
scene 5
michelle michelle! what do i do now? *points to the A4 just scribbled on* Nehh i wrote it here what...heheohh ohh...okay why don't i sit beside you...you start typing, I'll guide you one more time..*starts keying in stuff in wrong column WITHOUT checking the screen* ahh!! wait wait! don't press enter! cannot simply enter stuff in wrong column because we can't change it later! *panics*oh...*giggles* can delete later what...no...can't change later.huhh? then what happens if i keyed in wrongly...then we have to issue a whole new statement to correct that mistake...that could be tedious...ohh..*giggles abit**
*
*
*
okay la...i feel damn evil already to have typed all those out...i shall save the rest of the "scenes" for myself.
i do admit i committed alot of mistakes when i first started also...but i think at least i tried to pay attention to what the previous staff taught me in
2 freaking days stuff that took that previous staff
3 weeks to learn up.
this ain't school anymore...i don't mind tutoring a child like that but now, you're like 20? who's gonna help you if you don't even wnat to help yourself?
i don't get why this new staff just wouldn't want to take down notes for her own good?! i was practically begging this new staff to jot down some notes!! I'm serious...
How ar? i've been giving this new staff a lot of
unconditional positive regard and
positive reinforcement. Really feel like tutoring a child going
"yes yes that's correct"
"yeah that's it"
"yes! you've got it"
"it's okay i made that mistake before"
but of course I would want to encourage this new staff to not give up...any other methods? hahaha
honestly, becoming a mentor made me a more patient person compared to before.
...maybe i just suck as a teacher...
*bigass sigh*
am i good? am i evil? am i good or am i evil?
i'm good
i'm evil
i'm goovil
i'm gooevil
i'm evilod
I need a bath.
TOA designers, a HELP psycho, a PJCAD designer and a DJ-ian.
